Privacy Policy

We at NameCoach, Inc. (collectively with any subsidiaries, "NameCoach", “we”, or “us”) have created this Privacy Policy to describe our practices regarding information we collect through our web sites, including www.name-coach.com, mobile features, applications and any other interactive features or services owned or controlled by NameCoach that post a link to this Privacy Policy (each, a "Service" and collectively, the "Services"), as well as any information we collect offline and combine in our databases. Certain features discussed in this Privacy Policy may not be offered on each Service at any particular time. Note that we combine the information we collect from you through all of our websites, mobile applications, and other Services.

Note about Children: Our Services are not intended for or marketed to individuals younger than the age of 13, and individuals younger than the age of 13 should not submit personal information to us or use any Service.

SUMMARY

WE FULLY DESCRIBE OUR PRIVACY PRACTICES BELOW IN THIS PRIVACY POLICY. THIS SUMMARY PROVIDES AN OVERVIEW OF SOME IMPORTANT INFORMATION REGARDING OUR USE AND SHARING OF YOUR INFORMATION, AND WHO MAY SET COOKIES OR WEB BEACONS OR SIMILAR TRACKING TECHNOLOGIES WHEN YOU USE THE SERVICES, PLEASE READ THE ENTIRE PRIVACY POLICY VERY CAREFULLY. BY USING ANY SERVICE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY IN ITS ENTIRETY.

We primarily use the information we collect when you use the Services in connection with your relationship with NameCoach, your use of the Services, and for sending you information from us or on behalf of certain third parties. This includes linking you to other members of the NameCoach community.. Please review the "INFORMATION COLLECTION" and "HOW WE USE YOUR INFORMATION" sections of this Privacy Policy for a full description of the information we collect, including Personal Information (as defined below), and how we use that information. Remember that if you create a Profile (as defined below) or participate in community forums, or integrate into a social media account, or use similar features of the Services, your information may be public. Note that we do not share your Personal Information with third parties for their marketing purposes without your consent; however, we may share your Personal Information under certain limited circumstances. For more details, please review the section below entitled "INFORMATION SHARING."

We work with analytics service providers and other vendors to serve third party advertisements on and through the Services, to provide us with information regarding traffic on the Services, including the pages viewed and the actions users take when visiting the Services; to serve our advertisements on other web sites, within mobile Apps, and elsewhere online; and to provide us with information regarding the use of the Services and the effectiveness of our advertisements. For example, if you click on a NameCoach advertisement, our service provider(s) may be able to tell us the advertisement you clicked on and where you were viewing the advertisement. You may also see third party ads on the Services. The advertisements you see may be served by one or more third parties, who may use information about your activities on the Services, and other web sites and services, to provide you targeted advertising based upon your interests. Our ad network providers, the advertisers, ad agencies, analytics service providers and other vendors may set and access their own tracking devices (including cookies and web beacons) and they may otherwise collect or have access to information about you and your visits to and activity on the Services, as well as on other web sites or online services. Some of these parties may collect Personal Information when you visit the Services or other websites and services. Please review "THIRD PARTY AD NETWORKS AND ANALYTICS PROVIDERS" for additional information. Some of the companies who serve these targeted ads participate in a self-regulatory program that allows you to opt-out of having information about you used for this purpose, and you may access that opt-out by emailing info@name-coach.com. Please note this does not opt you out of being served advertising. You will continue to receive generic ads while using the Services and elsewhere online.

INFORMATION COLLECTION

1. Registration and Other Information You Provide

The Services may collect "Personal Information" (which is information that can reasonably be used, alone or in combination with other reasonably available information, to identify or contact a specific individual). Personal Information includes, but is not limited to your name (including audio pronunciation), gender pronoun, email address, phone number, physical address or zip code, account information (such as a password or other information that helps us confirm that it is you accessing your account) and demographic or other information (such as your school, program of study, credentials earned, age or birthdate) and information about your interests and preferences. We may also collect payment information (typically, credit card account information) if you choose to purchase certain products or services through the Services. Any information combined with Personal Information will be treated as Personal Information.

2. Your Profile and User Content

You may have the opportunity to create a profile (e.g. NameBadge), which consists of information about you, which may include Personal Information, photographs, your use of the Services and other information ("Profile"). Some of the information in your Profile may be visible to third parties or to everyone, depending on the nature of the information you choose to provide when you sign in and go to your Account on the website or other Services where you created your Profile. NameCoach may also make the information contained in your Profile accessible through means other than the Services (such as through an app or an application programming interface (API)). Your Profile may also be indexed by and displayed by internet search providers when someone searches for your name. We do not control how frequently third-party search engines update their indexes; consequently their information may be outdated and still available for a period of time even if you discontinue use of the Service.

If you do not want your Profile to be visible to Third Parties, you may contact us at info@name-coach.com to opt-out out of this feature.

Your User Content may also be posted in your Profile. Please think carefully about what you post and before including Personal Information in your User Content. You may edit or remove your Profile information, but you may not be able to remove answers or postings or other uploaded User Content on some Services. To request removal of content you posted publicly on the Services, contact us at info@name-coach.com .

3. Third Party Services, Social Media Platforms, and Information Third Parties Provide About You

Third parties may provide us with information about you. For example, if you are on a third party web site, and you opt-in to receive information from us, that third party will forward information about you to us so that we may contact you as requested.

The Services may permit interactions between the Services and a third party web site or service, such as enabling you to "like" a product within our Services or "share" content to other web sites. If you choose to "like" or "share" content or to otherwise post information from or via the Services to a third party web site, feature or application, that information may be publicly displayed, and the third party web site may have access to information about you and your use of our Services. Similarly, if you publically post information on a third party platform that references NameCoach or one of the Services, your post may be published on our Services in accordance with terms of that third party. These features may collect your IP address or other Device Identifier, which page you are visiting on our web site, and may set a cookie to enable the third party feature to function properly. Third party features and applications are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy(ies) of the company(ies) providing it.

You may also choose to participate in a third party application or feature through our Services (such as logging in through Facebook Connect or otherwise linking the Services with another web site or interactive service) or on a third party web site or service (such as one of our Facebook applications or a similar application or feature on a third party web site or service) through which you allow us to collect (or the third party to share) information about you, including Personal Information. Information about you, including your name and profile photo, may be shown to other users of the Services if you are logged in through the Services or through a third party web site or service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. When you choose to participate, you may be opting to link your activity on our Services with that third party web site or service, which may then collect information about your visits to our Services and may publish that activity as you request to your profile or similar feature with that third party (such as if you choose to share a purchase you made on NameCoach.com with your connections on the third party website). In some instances, we may require that you participate in the Services through a third party application or feature and, if you choose not to authorize or use the required third party application or feature, you will not be able to use the applicable Service.

The information we collect is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party's privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third party web site and service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected in compliance with all applicable laws.

To the extent permissible by law, we also may supplement the information we collect with outside records from third parties in order to provide you with information, services or goods you have requested, to enhance our ability to serve you and to tailor our content to you. We may combine the information we receive from those other sources with information we collect through the Services. In those cases, we will apply this Privacy Policy to the combined information.

4. Referral Features

The Services may offer referral features whereby users may use an email tool to invite friends to use the Services using a one-time email. NameCoach stores this information for the purpose of verification, as well as tracking the success of our referral program. NameCoach will not use those referred email addresses for any other purpose (unless, of course, the referred user comes to a Service and registers as a user, in which case we may use the email address provided by the referred user in accordance with this Privacy Policy). The referred person may contact us via email at info@name-coach.com to request that we remove this information from our active database.

5. Information NameCoach Collects Automatically When You Access the Services

Like other web sites and online services, we and our analytics providers, vendors and other third party service providers may automatically collect certain "Usage Information" whenever you access and use the Services, including, without limitation, by viewing information about a course or school, viewing another user's Profile or listening to audio recording, sending a message, searching for a person or information, or by clicking on an advertisement.

Usage Information may include the browser and operating system you are using, the URL or advertisement that referred you to our Services (if applicable), the search terms you entered into a search engine that lead you to our Services (if applicable), all of the areas within our Services that you visit, and the time of day you used the Services, among other information. We may use Usage Information for a variety of purposes, including to select appropriate content to display to you, and to enhance or otherwise improve the Services and our products.

In addition, we automatically collect your IP address or other unique identifier ("Device Identifier") for any computer, mobile phone or other device (any, a "Device") you may use to access the Services. A Device Identifier is a number that is automatically assigned to your Device used to access a Service, and our servers identify your Device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the Device used to access a Service, internet service provider (ISP), date and time of your visit, browser language, browser type, referring and exit pages and URLs, amount of time spent on particular pages, which parts of our Services you use, which links you click, search terms, operating system, traffic and related statistics, keywords, and/or other general browsing or usage data.. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.

Usage Information is collected via tracking technologies, including:

Cookies: Our Services utilize Cookies to improve your current and future experience by allowing us to understand your usage of our Services. For example, cookies help our systems recognize you if you return to our Services shortly after exiting them. Cookies are small text files stored on your computer that allow us to personalize the content of our Services. Cookies can be turned off via your browser settings if you so choose. However, if you turn your cookies off, some features of our Services may not function properly. In our Products, we use local storage to help remember your settings and account configuration. 

Our Services utilize Cookies to improve your current and future experience by allowing us to understand your usage of our Services. For example, cookies help our systems recognize you if you return to our Services shortly after exiting them. Cookies are small text files stored on your computer that allow us to personalize the content of our Services. Cookies can be turned off via your browser settings if you so choose. However, if you turn your cookies off, some features of our Services may not function properly.

Web Beacons: We, as well as our affiliate program partners, service providers, and other third parties, may employ a software technology called clear gifs (a.k.a. web beacons/web bugs), that help us better manage content on our Services by informing us of what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users for our affiliate program. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. This information is used to help improve the overall quality and experience of our Services. We tie the information gathered by clear gifs to our customers' Personal Information.

An Embedded Script: is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your computer or other device from our server or a third party service provider and is deactivated or deleted when you disconnect from the Services.

In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes.

Flash & HTML5: We use Local Storage Objects (LSOs) such as HTML5 to store content, information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 & Flash to collect and store information.

Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

How We Respond To Do Not Track Signals:

Please note that your browser setting may allow you to automatically transmit a "Do Not Track" (DNT) signal to websites and online service you visit. DNT is a privacy preference that users can set in certain web browsers to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. However, we do not recognize or respond to browser-initiated DNT signals, as the internet industry is still working to determine what DNT means, how to comply with DNT, and how to create a common approach to responding to DNT. To find out more about "Do Not Track", please visit http://www.allaboutdnt.com.

HOW WE USE YOUR INFORMATION

We may use information about you, including Personal Information, the information you provide in your Profile, User Content, and Usage Information to: (1) allow you to participate in features we offer or to provide related customer service, including, without limitation, to respond to your questions, complaints or comments; (2) tailor content, recommendations we display to you, both on the Services and elsewhere online; (3) process a transaction you initiate; (4) provide you with information, products, services, or suggestions; (5) process your registration with our Services, including verifying your e-mail address is active and valid; (6) improve the Services and our products, and for internal business purposes, including the measurement of ad effectiveness; (7) contact you with regard to your use of the Services and, in our discretion, changes to our policies; and (8) permit school officials to contact you, and vice versa; and (9) as described in the Privacy Policy and for purposes disclosed at the time you provide your information or otherwise with your consent.

Please note that information submitted on the Services via a "Contact Us" or other similar function may not receive a response. We will not use the information provided via these functions to contact you for marketing purposes unrelated to your request unless you agree otherwise.

INFORMATION SHARING

NameCoach does not share your Personal Information with third parties for their marketing. NameCoach may, in compliance with all applicable laws, share your Personal Information with third parties for purposes related to the Services or as otherwise disclosed in this Privacy Policy . You may opt-out of NameCoach sharing your Personal Information with any third parties by contacting info@name-coach.com. NameCoach may share non-Personal Information, such as aggregate or de-identified user statistics, demographic information and Usage Information with third parties, including advertisers, content providers, and analytics providers; and third parties may collect non-Personal Information when you visit the Services. We also may share your Personal Information with third parties with your consent (if permissible under applicable law), as disclosed at the time you provide us with information, and as described below or otherwise in this Privacy Policy:

1.  Educational Institutions: We work with colleges, universities, scholarship providers and educational institutions ("Educational Institutions") to assist members of your Educational Institution(s) learn to pronounce your name, learn to correctly address you, and learn other information about you that you share (such as the meaning of your name, or whether you intend to attend an event such as a graduation ceremony). We do not share your contact information (email address, full postal address or phone number) with these Educational Institutions without your consent, but we may send you information on their behalf. In addition, you may indicate that you would like to receive additional information from Educational Institutions or other third parties and we will then share your information with those parties so that they may contact you per your request. We are not responsible for the privacy policies and practices of third parties. If you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly.

2.  When You Request That We Share Your Information: In compliance with all applicable laws, we may offer opportunities and features through the Services that are brought to you by a third party or that otherwise involve sharing your information with a third party. If you request or agree at that time to have your information shared, your information will be disclosed to that third party (or parties) and will be subject to the privacy policy and practices of that third party. You also may request, sometimes through your use of an interactive feature, a widget or third party application, that we share information about you with a third party and we will typically do so under those circumstances.

3.  Service Providers. We will share your Personal Information with third parties to provide services to us or you in connection with the Services, but subject to confidentiality obligations which limit their use and disclosure of such information. For example, we may provide your Personal Information to companies that provide services to help us with our business activities, such as shipping your order, sending our emails, or offering customer service. If you purchase any products or services, our billing partner may receive billing and financial information (e.g., credit card numbers) necessary to process your charges, including your postal and e-mail addresses, depending on your payment method.

4.  Administrative, Legal Reasons & Academic Integrity Investigations. We may also disclose your information, including Personal Information, in response to a subpoena, court order, or when otherwise required by law; in response to bankruptcy proceedings; to defend our rights; in response to a request from law enforcement; to provide information to a claimed owner of intellectual property who claims that content you have provided to us infringes on their rights; upon request of an academic institution connected to an investigation into academic integrity; to protect and/or defend any applicable Terms of Use or other policies applicable to the Services; or to protect the personal safety, rights, property or security of any organization or individual. We may also use Device Identifiers, including IP addresses, to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies in our discretion. These disclosures may be carried out without your consent or without notice to you.

5.  Business Transitions. NameCoach may share Personal Information with its parent, subsidiaries and affiliates, and investors primarily for business and operational purposes so long as any recipient agrees to comply with this Privacy Policy and applicable law with regard to such Personal Information. In the event that NameCoach goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, bankruptcy, or other corporate change, including, without limitation, during the course of any due diligence process, your information, including Personal Information, will likely be among the assets transferred. You will be notified via email and/or a prominent notice on Services of any completed change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information. This Privacy Policy will become binding upon the new owner of the information until amended.

ANALYTICS PROVIDERS

We work with analytics service providers and other vendors to provide us with information regarding traffic on the Services, including the pages viewed and the actions users take when visiting the Services; to serve our advertisements on other websites, within mobile apps, and elsewhere online; and to provide us with information regarding the use of the Services and the effectiveness of our advertisements. For example, if you click on a NameCoach advertisement, our service provider(s) may be able to tell us the advertisement you clicked on and where you were viewing the advertisement. The advertisements you see may be served by one or more third parties, who may use information collected over time about your activities on the Services, and other websites and services, to provide you targeted advertising based upon your interests.

Some of the companies who serve these targeted ads participate in a self-regulatory program that allows you to opt-out of having information about you used for this purpose, and you may access that opt-out by emailing us at info@name-coach.com. Please note this does not opt you out of being served advertising. You may continue to receive generic ads online. We may share Usage Information about visitors with third party advertising companies, analytics providers and other vendors. Our ad network providers, the advertisers, ad agencies, analytics service providers and other vendors may set and access their own tracking devices (including cookies and web beacons) and they may otherwise collect or have access to information about you and your online browsing activities. Some of these third parties may collect Personal Information over time when you visit the Services or other web sites and services.

MOBILE USE

If you use the Services through a mobile device or one of our mobile applications, your mobile Device Identifier your mobile carrier. You agree that NameCoach may store and use that information for security purposes (for example, for user verification or authentication and to ensure that our APIs are being used appropriately). You also acknowledge and agree that use of the Services through a mobile device may cause data to be displayed on and through your mobile device which may be viewed by your mobile carrier or other access provider.

UPDATING YOUR ACCOUNT INFORMATION AND CONTROL OVER NAMECOACH EMAILS

You may be able to review the information you provided to us on a Service and make any desired changes to the information, or to the settings for your account on that Service, by logging in to your account for that Service and editing or deleting the information. You also may be able to limit the information you receive from us by emailing us at support@name-coach.com. All changes to your email settings and preferences must be made in your account preferences page on the applicable Service or by using the unsubscribe button at the bottom of the NameCoach email. However, we reserve the right to send you information on our behalf and on behalf of third parties in connection with providing the Services. If you no longer want to receive information from us, you will need to close your account for that Service.

CLOSING YOUR ACCOUNT

If you wish to close your account with one of our Services, please send your request via email at support@name-coach.com and we will remove your Personal Information and Profile, if applicable, from the active databases for the Service(s) you request. Please let us know which Service(s) you wish to close and send your request using an email account that you have registered with NameCoach under your name. You typically will receive a response to a request sent to this account within five business days of our receiving it. Requests to change your email preferences or unsubscribe from all emails may not be made through this email address, but rather must be submitted through one of the channels set out in the previous section.

Even if your account is closed, information may remain in backup or archive records and we may retain certain data relevant to preventing fraud or future abuse or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable or de-identified data, account recovery or if required by law. All retained data will continue to be subject to the applicable privacy policy for the Service. Also, if you have posted content on or through the Services, such as through social media accounts (i.e. Facebook, Twitter, etc.), we may not be able to delete it.

THIRD PARTY CONTENT, LINKS TO OTHER SITES, AND NAMECOACH CONTENT FOUND OUTSIDE OF THE SERVICES

Certain content provided through the Services may be hosted and served by third parties, which may include third party widgets (such as those that allow you to "like" or "share" content with third party web sites and online services. In addition, the Services may link to third party web sites or content over which NameCoach has no control and which are governed by the privacy policies and business practices of those third parties. In addition, third-party partners of NameCoach from whom your order through the Services may have different privacy policies which apply to such partners use of your information.

Please also note that NameCoach content and widgets may be included on web pages and web sites that are not associated with us and over which we have no control. These third parties may independently collect data. NameCoach is not responsible or liable for the privacy practices or business practices of any third party.

TESTIMONIALS

We may display personal testimonials of satisfied customers on our Services in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us via email info@name-coach.com.

SECURITY

NameCoach takes data security very seriously. NameCoach takes commercially reasonable technical, physical, and administrative security measures to protect the Personal Information submitted to us, both during transmission and once we receive it. Such measures vary depending on the sensitivity of the information at issue. 

Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security. In the event that NameCoach becomes aware of a data breach impacting your Personal Information, we will provide notification in compliance with all applicable laws. If you have any questions about security on our Services, you can email us at info@name-coach.com.

CHANGES TO THIS PRIVACY POLICY

NameCoach may update this Privacy Policy at any time and any changes will be effective upon posting. Upon any update the “Last Updated” date at the top of this policy will be updated. In the event that there are material changes to the way we treat your Personal Information, You are responsible for regularly reviewing this Privacy Policy and your NameCoach account for notice of such modifications. Your continued use of the Services following an update to this Privacy Policy will constitute your acceptance of the updated Privacy Policy. We will notify you of material changes to the Privacy Policy on our Website and/or by email, and make additional efforts to notify customers of material changes that impact the treatment of data collected through our Services.

Our Privacy Policy was last updated and is effective as of 08/28/2017.

QUESTIONS OR COMMENTS

If you have questions or comments about this Privacy Policy, please contact us via email at info@name-coach.com or contact us at:

NameCoach Inc.
2627 Hanover St.
Palo Alto, CA 94107

California Residents - Your CA Privacy Rights

Pursuant to California Civil Code Section 1798.83, residents of the State of California have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain categories of personal information during the preceding year for the third parties' direct marketing purposes and the categories of personal information the company shares. Alternatively, the law provides that a company that has a privacy policy that provides consumers choice (opt-out or opt-in) regarding sharing personal information with third parties for those third parties' direct marketing purposes may instead provide information on how to exercise that choice. NameCoach qualifies for the alternative option; it has a comprehensive privacy policy that sets forth that NameCoach provides you choice prior to sharing your personal information with third parties for their direct marketing purposes. If you do not opt-in or if you choose to opt-out at the time NameCoach offers that choice, NameCoach does not share your information with that identified third party for its direct marketing purposes.

If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request via email at info@name-coach.com or write to us at the following mailing address: NameCoach Inc., 2627 Hanover St., Palo Alto, CA 94107. You must put the statement "Your California Privacy Rights" in the subject field of your e-mail or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.